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Australia & New Zealand

How to Continue To Create Meaningful CX Relationships In Times of Change

A closed-door and private virtual discussion between 15 executives

Register for your seat:

Discussion Focus:​

  • Improved user experiences for business users

  • Advantages of end-to-end solutions that create seamless, quality customer experiences

  • Bridge the gap between traditional practices and the needs of the new digital era

 

Focus Areas

  • Digital Transformation

  • Customer Touch Points 

  • Automated Workflows 

  • CX Transformation

  • Innovation & Analytics

  • Optimising Customer Service

Agenda

Who Will Attend

2:05 PM - 2:10 PM | Opening Remarks

2:10 PM - 2:30 PM | Interactive discussions

2:30 PM - 2:45 PM | Q&A

2:45 PM - 2:50 PM | Closing Remarks & end of session

  • Chief Customer Officer

  • Chief Information Officer

  • Chief Digital Officer

  • Heads, Directors, GMs of:

        CX/ IT/ Digital

 
Virtual Team Meeting

Overview

Customers today are different. They expect a personalized relationship with your company and seamless service at every point of contact. One-click convenience is becoming the norm, and there’s no time that’s more critical than when your customer is having an issue. In this session, discover how to create a seamless customer service experience where problems are identified proactively, and internal departments are connected to resolve customer issues faster and for good.

Join as we discuss:

  • Improved user experiences for business users

  • Advantages of end-to-end solutions that create seamless, quality customer experiences

  • Bridge the gap between traditional practices and the needs of the new digital era

 
 

Book Your Seat

CCO Virtual Sit-Down ANZ
When
25 May, 2:05 pm – 2:50 pm AEST
Where
Online Event