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SOUTH EAST ASIA

How digitised and automated operations can enhance efficiency and customer experience?

A closed-door and private virtual discussion between 15 executives

Register for your seat:

Discussion Focus:​

  • ​Review digitisation roadmap and key execution strategies

  • Evaluate process to automate and digitise to drive greater business outcomes

  • Look into business processes to maximise the benefits of digitisation

 

Focus Areas

  • Digital Transformation

  • Customer Touch Points 

  • Automated Workflows 

  • CX Transformation

  • Innovation & Analytics

  • Optimising Customer Service

Agenda

Who Will Attend

11:45 AM - 11:50 AM | Opening Remarks

11:50 AM - 12:15 PM | Interactive discussions

12:15 PM - 12:30 PM | Q&A

12:30 PM - 12:45 PM | Closing Remarks & End of Session

  • Chief Customer Officer

  • Chief Information Officer

  • Chief Digital Officer

  • Heads, Directors, GMs of:

        CX/ IT/ Digital

 
Virtual Team Meeting

Overview

In the new normal, everyone needs a smarter way to workflow. Organisations need to scale up quickly, maintain business continuity, and enable productivity. To back this up with research, recent studies and surveys indicate more than 96% of fortune 500 organisations believe that digital workflows are the building blocks for the modern experiences employees want and customers expect. It is now more important than ever to make it easier for both customers and employees to get what they need, when they need it and embed intelligence into every interaction to create a path to better experiences that break down silos and unlock productivity.

 

In light of this, this session has been formed with a key focus on:

  • ​Review digitisation roadmap and key execution strategies

  • Evaluate process to automate and digitise to drive greater business outcomes

  • Look into business processes to maximise the benefits of digitisation

 
 

Book Your Seat

CCO Virtual Sit-Down SEA
When
17 Jun, 11:45 am – 12:45 pm GMT+8
Where
Online Event